FAQ

DO YOU SHIP WORLDWIDE?

Not at the moment but stay tuned as we plan to in the future! Follow us on social media to get notified.

HOW LONG WILL MY ORDER TAKE TO DELIVER?

Order processing can take up to 1-3 days to complete. Once processed we will immediately dispatch and you should receive your products in 2-3 weeks to arrive at your doorstep once your order is dispatched. You will receive tracking information of your parcel by email between 3 to 5 days business days of ordering.

WHAT ARE MY PAYMENT OPTIONS?

We accept payments by Visa, Mastercard, American Express and PayPal.

WHAT ARE MY DELIVERY OPTIONS?

We offer FREE Shipping on ALL ORDERS!

HOW SECURE IS YOUR SITE?

Extremely. Built in with SSL-level certification, your information is safe with us.

CAN I CHANGE MY ORDER?

We work super quick at processing orders to make sure you receive them as soon as possible. You can modify your order as much as you like before you click “complete order” but after this point you will be unable to make changes to your order.

WHERE IS MY ORDER?

You will receive an email with tracking information once your order is dispatched. This can take between 3 to 5 business days after we receive your order.

HOW DO I TRACK MY PARCEL?

You can track your parcel via the email we sent you. Clicking ‘Track my order’ in the email will take you straight to the parcel tracking page where the location of your parcel is updated from dispatch to delivery. Alternatively, enter your tracking number into ‘Track your order’ on our website.

CAN I RETURN OR EXCHANGE AN ITEM?

We offer a replacement for a product that is defective or damaged during shipping.
Just let us know and we will be happy to assist you.
Our Replacement Policy time frame is 30 days from when an order arrives at your address.
Please feel free to contact us about a replacement at Hypest Fit or click here to learn more. 

WHAT IF I RECEIVED A FAULTY ITEM?

We are terribly sorry if this has happened. We would like to sort out any faults immediately. As soon as you discover a fault, please contact us immediately (within 7 days of receiving your parcel) via ‘Contact Us’ on our website.

WHERE WILL MY ORDER BE SHIPPED FROM?

We have fulfillment centers across the globe in Asia, US and Canada.